Privacy Policy
Last updated: 2026
1. Who we are
La Dolce Pitta (Dorpsstraat 115, 2940 Stabroek, Belgium) uses the Callyndar platform to manage online reservations. This privacy policy explains how your personal data is collected and processed when you interact with our website and booking system.
2. Data controller
La Dolce Pitta is the data controller for the personal data collected through this website. Callyndar BV acts as a data processor on behalf of the restaurant.
For privacy inquiries, contact us at: info@dolcemena.be
3. What data we collect
When you make a reservation, we collect:
- Your name and email address
- Phone number (if provided)
- Reservation details (date, time, party size)
- Special requests or dietary requirements
We also collect technical data such as your IP address, browser type, and device information for security and analytics purposes.
4. How we use your data
Your data is used for the following purposes, each with a specific legal basis under GDPR Article 6:
- Processing and confirming your reservation — performance of a contract
- Booking confirmations and reminders — performance of a contract
- Contacting you about changes — performance of a contract
- Security, fraud prevention, analytics — legitimate interest
- Legal compliance (tax records) — legal obligation
We do NOT use your data for automated decision-making or profiling (GDPR Article 22).
5. Data sharing
Your data is shared with Callyndar BV as our reservation platform provider under a GDPR-compliant Data Processing Agreement. We do not sell your personal data.
Sub-processors:
- Supabase (Germany, EU) — hosting & database
- Resend (US) — transactional email
- Stripe (Ireland/US) — payment processing (only if deposits)
6. International transfers
Some sub-processors (Resend, Stripe) may transfer data outside the EEA. All transfers are covered by the EU Standard Contractual Clauses (SCCs) adopted by the European Commission.
7. Data retention
Reservation data is retained for up to 24 months after your visit. Financial records are retained for 7 years per Belgian tax law. You may request earlier deletion — see Section 9.
8. Cookies
This website uses only strictly necessary cookies (session, language, CSRF). These do not require consent. No marketing or third-party tracking cookies without explicit opt-in.
9. Your rights under GDPR
As a data subject, you have the following rights — free of charge:
- Access (Art. 15)
- Rectification (Art. 16)
- Erasure (Art. 17)
- Restriction (Art. 18)
- Portability (Art. 20)
- Objection (Art. 21)
- Withdraw consent (Art. 7(3))
- Complaint with the Belgian DPA
Contact us at info@dolcemena.be to exercise any right. We respond within 30 days.
10. Security
We implement appropriate technical and organizational measures (TLS, encrypted storage, restricted access, audit logging). In the event of a breach, we notify you within 72 hours (GDPR Art. 33–34).
11. Platform provider
This website runs on Callyndar (callyndar.com). For platform-level questions, see callyndar.com/privacy.
12. Changes
We may update this policy. The date above reflects the latest revision. Material changes are communicated via email or a notice on this site.
